At the end of June, I purchased a FitBit Flex.
Everyone told me to go with the large wrist band because you
don't want it to stick to your wrist, you want it to move around.
Now, I always felt that the plastic wristband wasn't
very secure. As a result, I was always checking my wrist.
I did notice the wrist band was getting big for my wrist and
I was going to replace it.
So, what happens? It fell off my wrist!!
The last sync was at 2:00pm. Between 2:00 and 3:00pm,
I lost it. I did the locate thingy. It could read it which meant I wasn't too far from it.
I retraced all my steps. However, a short time later, it couldn't locate it.
Basically, that meant someone stepped on it or it was hit by a car.
Boo.
I cried (real tears) when I realized it was gone.Yes, that was a bit dramatic
but I loved that little thing. I was addicted to getting 10K steps in, every single day.
Heck, I would even walk around my house to hit my goals.
A lost FitBit is not covered by warranty.
However, I did reach out to them to see if
there was anything they could do.
Turns out, I had a faulty wristband. What does that mean??
FitBit send me a replacement one, FREE OF CHARGE!
Can you believe that?? I was so freaking excited.
Fitbit was so helpful and so kind. Truly great customer service.
I got my new Fitbit and it was like being reunited with an old friend.
Oh how I love this little thing.
Now, I will be extra careful with it.
I was so thrilled with the service I received, I had to do a post about it.
This post is in no way sponsored. No one asked me to write this, I was not
compensated for this post.I'm writing this because I truly was blown away
by the service I received from Fitbit.
You always hear about how bad companies are,
you don't really hear about good companies.
There are still good companies in the world.
If you are debating about getting a Fitbit, get one.
You will love it. Heck, even JenniSixx has one
and loves it.
Thank you Fitbit!!!
Are there any companies that have impressed you
with their service?? Let me know, I love hearing from you!!
Best, Marie
Linking up with B Loved Boston & I'm Fixin' To Blog
